Laura Holt
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Articles
Recent activity by Laura Holt-
Onboarding
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Quality and Returns
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Supply Chain Queries
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I've lost the returns form I received with my delivery, What do I do?
You can download a returns form (attached to this article) or simply head to our online form and fill it out to make a returns request. You can use bulleted lists to highlight content: Highlight ...
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All about returns
Our refund policy is here, but you may have additional questions about returns. We’ve tried to answer as many of your returns questions as possible below. You can use bulleted lists to highlight co...
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Can I return a web order in a store?
You can certainly return an item in store that you purchased on the web! Just make sure you have a digital or print copy of your receipt. You can use bulleted lists to highlight content: Highligh...
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Wrong size & replacements/refunds
Please reach out to our support team by clicking on the SUBMIT A REQUEST link in the top right corner or right HERE. Please reach out to our support team by clicking on the SUBMIT A REQUEST lin...
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What do I do if I need to return something?
If you need to make a return use the submit a request button above our reach out to us at support@zenshop.com and our team can assist you. You can also include images and video.
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I don’t like my item - can I get a refund?
We have a refund policy outlined here. Depending on the reason for your return or refund, you may be entitled to a full or partial refund. You can use bulleted lists to highlight content: Highlig...
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Refunds and store credit
When an item does not work out, we can initiate a refund via the original method of payment or provide you with store credit. You can use bulleted lists to highlight content: Highlight #1 Highlig...